“Cisco in Healthcare? Don’t you simply promote switches and routers?” After I speak to clinicians, that is typically a query they ask. And we welcome the dialog as a result of it means we are able to cease speaking bits, bytes, speeds and feeds and actually dive into how know-how is remodeling affected person care. We are able to speak about how Webex, voice, video, contact heart, wi-fi and mobility applied sciences have reworked each clinician’s expertise. We are able to speak about how Cisco has all the time invested in healthcare innovation and the way we doubled down during the last 12 months – particularly in digital care – to assist our prospects get by way of tough occasions. And it begins to make sense that in right now’s always linked world, healthcare doesn’t occur with out Cisco remodeling the expertise for clinicians and sufferers alike.
For a few years, Cisco innovation has been foundational to the expansion of the telehealth business, and we’re excited to announce the following era of digital care with our official launch of the Webex Telehealth Connector for Epic. Sufferers and clinicians can now launch Webex digital care classes immediately from inside EPIC workflows with out downloading any software program.
The best telehealth choice for many healthcare suppliers and sufferers is a safe, webRTC expertise just like the one delivered by Cisco’s Webex Telehealth Connector for Epic. After I have a look at the longer term, sufferers gained’t be compelled to obtain a brand new app or create a username and password simply to fulfill with their physician. A no-download expertise could even be extra necessary for nations which are earlier within the telehealth adoption curve as rules on digital care are quickly evolving throughout the globe
What’s at stake?
COVID-19 prompted governments worldwide to briefly loosen up regulatory enforcement of telehealth software safety necessities, permitting healthcare suppliers to shortly get again to work. Whereas that was essential within the short-term, it turned clear that healthcare techniques have too many siloed telehealth choices right now. And lots of of them aren’t built-in, not scalable and never safe. Healthcare system CIOs inform us one in all their highest priorities is to determine an enterprise telehealth commonplace that’s built-in into the present workflow AND can scale securely.
For telehealth to be sustainable post-pandemic, it has to higher than it’s right now. Listed below are 5 keys for sustainable digital care adoption globally;
- Easy to help. Leverage know-how IT is aware of and that your CISO helps, like Webex.
- Simple to attach. Nearly each browser and smartphone right now help an app-less expertise by way of webRTC. Sufferers are saying no to new app downloads and new passwords
- Safety built-in. Safety can’t be an afterthought when delivering telehealth at scale. We designed our answer to leverage the HITRUST licensed Webex Groups platform and meet ISO 27001, 27017, 27018 requirements
- Dependable platform. Clinicians have to be assured it’s going to work each time. And IT wants real-time visibility into connection points and go to telemetry that may assist them decrease frustrations for each suppliers and sufferers. Cisco Webex Management Hub delivers connection knowledge crucial to maximise uptime.
- Built-in into current workflows. Suppliers and clinicians desire a course of they know and belief for affected person care with out leaping by way of know-how hoops. We built-in Cisco Webex with Epic by way of the Epic App Orchard APIs for a straightforward expertise from begin to end.
What’s subsequent in digital care?
Whereas nobody is aware of for positive, it’s probably that privateness and safety necessities by governments and healthcare authorities worldwide is not going to solely return to prior-pandemic rules however are prone to improve in complexity because the variety of digital visits explode. When you think about the brand new rule on data blocking, the extent of complexity in healthcare infrastructure doubles once more. We hear from IT leaders daily that they wish to simplify the variety of techniques they help. That’s why Cisco doubled down on Webex and healthcare innovation. The Epic integration is the primary launch of many options from Cisco.
Be taught extra about telehealth and collaboration from Cisco and keep linked to all healthcare subjects and thought-leadership with our #HealthcareNow weblog collection.