Constructing bridges to the way forward for care


It’s nearly unimaginable {that a} 12 months and a half in the past, a world pandemic not like something we’ve ever seen, upturned our world. In a single day, we had been compelled to reimagine studying, reimagine work, and reimagine care. Now, eighteen months later, healthcare is at one other crucial inflection level, as we have a look at the way forward for care and the way the pandemic has modified the best way care is delivered and acquired.

Expertise is now synonymous with healthcare. Affected person and clinician expectations, the concern of cybersecurity breaches, and the acknowledgement that care may be delivered in another way are driving healthcare organizations in the direction of unprecedented digital transformation.  

With fast transformation comes problem  

The digital divide continues to develop between those that have entry to gadgets, connectivity, and digital literacy – and people who don’t. An already short-staffed international healthcare workforce has skilled additional burnout because of the pandemic, inflicting issues with psychological well being and forcing some out of the sphere. 

And, sadly, it’s solely changing into extra worthwhile for dangerous actors to focus on the healthcare {industry}, with the common price of an information breach in healthcare totaling $7M, up 10% from 2019.1

So, how can your healthcare group prioritize investments in and put together your workforce for the way forward for care?

No matter what targets you are attempting to attain, Cisco might help construct the bridge to get you there. 

Now greater than ever, we consider that expertise can be utilized to offer a possibility for all, make a significant influence, and produce a few future that’s higher and brighter than at present.

Our dedication to healthcare goes past our main services. To this point, Cisco has positively impacted greater than 527 million individuals via social influence grants and signature packages. Within the final 12 months, we donated 53 million {dollars} in money and private protecting gear to nonprofit organizations and first responders throughout COVID-19.2

As we glance in the direction of the long run, I’m happy to strengthen Cisco’s dedication to healthcare with a number of bulletins. 

Simplifying digital care with Webex Prompt Join

At the moment, affected person expectations are driving healthcare organizations to undertake digitally enabled, on-demand and seamlessly-connected clinician and affected person interactions. 

It’s crucial that healthcare organizations get it proper the primary time, making it straightforward for sufferers to attach with their suppliers.

In truth, 53% of millennials would change to a competitor after simply one adverse expertise.3 With the rising digital divide and the staggering quantity of people that lack the digital literacy to hitch a video go to, telehealth appointments should be easy.

With Webex Prompt Join for digital care, doctor and affected person care interactions are seamless and safe. The answer may be launched from present well being functions (EHR/EMR) or in a standalone browser, because it doesn’t require app downloads, browser plugins or logins.

We are assured that this software can be a beneficial useful resource for healthcare organizations as they evolve their digital care choices to greatest meet the wants of sufferers and clinicians.  

Doctor connects with patient via telehealth visit

Innovating for the future with Cisco Buyer Expertise 

We all know healthcare organizations are underneath excessive stress to ship worth at a quicker tempo and scale, with much less assets, elevated complexity, and better danger.​ 

That’s why, along with our companions, Cisco Buyer Expertise (CX) will enable you to optimize for at present’s challenges, put together for tomorrow’s adjustments, and innovate for the long run. With world-leading specialists throughout healthcare and infrastructure and unmatched digital intelligence, Cisco CX focuses on the individuals and connections that may transfer healthcare ahead in occasions of change. Whether or not it’s complete digital transformation or further assist to get your initiative off the bottom, CX might help you get there quicker and with much less danger. 

With the confirmed success of our service choices, Cisco CX might help your group:  

  • Enhance and scale entry, engagement and expertise throughout the care continuum with suggestions primarily based on {industry} knowledge and buyer benchmarks​ 
  • Safe your community, endpoints, gadgets and customers with industry-leading safety experience and menace visibility  
  • Get essentially the most out of your expertise that can assist you obtain the outcomes that really matter to you and your sufferers 
  • Rework on the velocity of change with a versatile resourcing mannequin ​
  • Empower your groups to reply quicker and drive simpler change with modern studying to upskill IT groups 

Cisco Enterprise Crucial Companies offer you entry to an elite group of world-class specialists who’ve a confirmed monitor document of accelerating and maximizing enterprise worth for healthcare organizations. Our Cisco CX healthcare observe is able to assist your group construct enterprise and medical resilience for the way forward for healthcare.   

Cisco at HIMSS 2021 

We’re thrilled to share that Cisco can be at HIMSS 2021 (August 9-13th in Las Vegas).  

With our long-standing partnership with the Healthcare Data Administration Programs Society (HIMSS), we consider that there isn’t a higher place to strengthen Cisco’s dedication to healthcare than on the HIMSS 2021 occasion.  

We invite you to go to the Cisco sales space (3929) within the HIMSS Digital Park to study extra about how our options and providers are pushing the boundaries of what’s attainable in healthcare at present. Plus, go to our companion Medigate (Sales space C359) for a medical zero belief demo with Cisco.  

Be a part of our healthcare specialists within the Digital Park theater for two insightful displays round the way forward for care and offering equitable entry for all. Every session can be aired twice all through the week and can be obtainable on-demand for many who aren’t capable of watch onsite.  

Have a particular query for our staff, or need to join in your digital technique? Have interaction with a Cisco professional by reserving a 1:1 assembly via the MyHIMSS Planner software.  

Whether or not you’re capable of attend HIMSS 2021 in individual or want to expertise the occasion nearly, please go to our Cisco at HIMSS webpage for unique content material kits and session recordings 

Recognizing our on a regular basis healthcare heroes 

I wish to take this chance to acknowledge our frontline employees and healthcare suppliers for serving to us to get via an extremely difficult 12 months. You might be our heroes, and we applaud your unwavering efforts in retaining us secure and wholesome. 

We stay up for sharing among the wonderful tales of healthcare heroes identical to you at HIMSS and past.    



  1. Ponemon “Price of a Knowledge Breach 2020” 
  2. Cisco 2020 CSR Report 
  3. Zendesk “Millennials vs. Gen Z: How their customer support expectations examine” 



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