“Cisco in Healthcare? Don’t you simply promote switches and routers?” Once I discuss to clinicians, that is usually a query they ask. And we welcome the dialog as a result of it means we are able to cease speaking bits, bytes, speeds and feeds and actually dive into how expertise is reworking affected person care. We are able to speak about how Webex, voice, video, contact heart, wi-fi and mobility applied sciences have reworked each clinician’s expertise. We are able to speak about how Cisco has all the time invested in healthcare innovation and the way we doubled down over the past yr – particularly in digital care – to assist our clients get by means of tough instances. And it begins to make sense that in as we speak’s continually linked world, healthcare doesn’t occur with out Cisco reworking the expertise for clinicians and sufferers alike.
For a few years, Cisco innovation has been foundational to the expansion of the telehealth business, and we’re excited to announce the subsequent technology of digital care with our official launch of the Webex Telehealth Connector for Epic. Sufferers and clinicians can now launch Webex digital care classes immediately from inside EPIC workflows with out downloading any software program.
The simplest telehealth choice for many healthcare suppliers and sufferers is a safe, webRTC expertise just like the one delivered by Cisco’s Webex Telehealth Connector for Epic. Once I take a look at the long run, sufferers received’t be pressured to obtain a brand new app or create a username and password simply to fulfill with their physician. A no-download expertise might even be extra essential for nations which might be earlier within the telehealth adoption curve as laws on digital care are quickly evolving throughout the globe
What’s at stake?
COVID-19 prompted governments worldwide to briefly loosen up regulatory enforcement of telehealth utility safety necessities, permitting healthcare suppliers to shortly get again to work. Whereas that was crucial within the short-term, it grew to become clear that healthcare programs have too many siloed telehealth choices as we speak. And lots of of them should not built-in, not scalable and never safe. Healthcare system CIOs inform us certainly one of their highest priorities is to ascertain an enterprise telehealth commonplace that’s built-in into the present workflow AND can scale securely.
For telehealth to be sustainable post-pandemic, it has to higher than it’s as we speak. Listed below are 5 keys for sustainable digital care adoption globally;
- Easy to assist. Leverage expertise IT is aware of and that your CISO helps, like Webex.
- Straightforward to attach. Virtually each browser and smartphone as we speak assist an app-less expertise by way of webRTC. Sufferers are saying no to new app downloads and new passwords
- Safety built-in. Safety can’t be an afterthought when delivering telehealth at scale. We designed our resolution to leverage the HITRUST licensed Webex Groups platform and meet ISO 27001, 27017, 27018 requirements
- Dependable platform. Clinicians should be assured it’ll work each time. And IT wants real-time visibility into connection points and go to telemetry that can assist them decrease frustrations for each suppliers and sufferers. Cisco Webex Management Hub delivers connection knowledge vital to maximise uptime.
- Built-in into current workflows. Suppliers and clinicians need a course of they know and belief for affected person care with out leaping by means of expertise hoops. We built-in Cisco Webex with Epic by means of the Epic App Orchard APIs for a simple expertise from begin to end.
What’s subsequent in digital care?
Whereas nobody is aware of for certain, it’s probably that privateness and safety necessities by governments and healthcare authorities worldwide is not going to solely return to prior-pandemic laws however are prone to improve in complexity because the variety of digital visits explode. When you think about the brand new rule on info blocking, the extent of complexity in healthcare infrastructure doubles once more. We hear from IT leaders day-after-day that they wish to simplify the variety of programs they assist. That’s why Cisco doubled down on Webex and healthcare innovation. The Epic integration is the primary launch of many options from Cisco.
Be taught extra about telehealth and collaboration from Cisco and keep linked to all healthcare matters and thought-leadership with our #HealthcareNow weblog collection.